FAQ

 

Q: IS THERE A SPECIAL METHOD TO OPERATING THE HINGE?

A:  YES THERE IS, IT WAS DESIGNED TO BE AS SOLID AS POSSIBLE AND HAS A UNIQUE AND NON-INTUITIVE WAY OF OPERATION. PLEASE BE SURE TO WATCH THIS SHORT INSTRUCTION VIDEO BEFORE USE

Q: Half of THE REDBAK IS BEHAVING DIFFERENTLY FROM THE OTHER HALF.

A: THIS IS CAUSED BY ONE OF TWO THINGS, EITHER YOU ARE IS HY2 MODE, WHICH ALLOWS EACH REDBACK HALf TO BE CONTROLLED INDIVIDUALLY OVER FOUR CHANNELS VIA DMX(HY 1 IS THE REGULAR 2 CHANNEL MODE) OR THE CENTRE PIN ON THE HEAD FEEDER HAS BEEN PUNCHED IN. THIS CAN USUALLY BE REMEDIED BY PULLING IT OUT WITH PLIERS, IF NOT, PLEASE CONTACT US DIRECTLY. sales@hudsonspider.com

Q: How do I put the parabolic cover onto the Redback?

A: Watch this video for a quick guide

Q: DOES THE REDBACK NEED DIFFUSION?

A: definitely NOT, THE DIRECT LED IN ITS PARABOLIC LAYOUT PRODUCeS A MAGICAL SOFT LIGHT. THE ONLY TIME DIFFUSION IS REQUIRED IS TO EITHER SPREAD THE LIGHT IN A WIDER BEAM OR TO REDUCE REFLECTIONS IN SPECULAR SURFACES

Q: so i got my redback now what?

A: Unboxing video FROM our friend rubidium

BGSW.png